Support

1 Connecting

Open SuitUp and tap the bow tie in the middle of the screen. The first time, iOS asks you to allow a VPN configuration — tap Allow and confirm with Face ID, Touch ID or your passcode. When all three buttons glow and the status says PROTECTED, you’re connected. Tap the bow tie again to disconnect.

2 If it won’t connect

• Check that the network itself works with SuitUp switched off.
• Choose another city from the location card at the bottom of the screen, or switch back to Fastest location.
• Switch between Wi-Fi and mobile data and try again.
• Make sure you have the latest version of SuitUp from the App Store.
• In Settings › General › VPN & Device Management, remove the SuitUp profile, then open the app and connect again — it will be created afresh.

3 Locations

Fastest location measures the ping to every server and connects you to the quickest one. To pick a city yourself, tap the location card and choose from the list; the time shown next to each city is how long that server took to answer.

4 Auto Connect

Turn on Auto Connect in the app’s settings and iOS will start SuitUp by itself whenever you join a network.

5 Deleting your data

Deleting the app removes everything stored on your phone. To erase your registration on our server as well, e-mail support@genreach-trading.com and tell us roughly when you installed SuitUp and which iPhone you use. See the Privacy Policy for what is kept and for how long.

6 Price

SuitUp is free. This version has no subscriptions or in-app purchases.

7 Who we are